We pair technical tier-1 operators with AI agents to turn your O&M into a profit center.
Turn your O&M into a profit center.
Fix faster
Protect uptime
Escalate less
Operators plus software, connected to the tools your team already uses.
An operator owns the issue. AI agents gather context, compare past cases, and surface root cause and next checks — so one operator carries work that would otherwise take a team.
Human operators
AI agents
The answer is buried across disconnected tools.
Where's the answer — and who do we call?
DC-bus reached 1523V against a 1500V limit during ramp.
PCS firmware threshold — seen in 3 prior cases.
Confirm firmware rev; review ramp-rate setpoint.
Case #1182 — same site, resolved in 40 min.
Low-priority alert — the ramp-rate threshold can be raised automatically.
Teams we work with
Asset operators
Turn noisy alarms into clean events, fault logs, and follow-up workflows.
O&M and field operations
Resolve issues faster and escalate less.
OEMs
Help distributors and installers troubleshoot more issues before escalating to engineering.
Industries we serve
A managed service, not another tool to run. Our operators onboard onto your fleet and run day-to-day response.
Connect
We plug into the alarms, telemetry, ticketing, and comms your team already runs — no new EMS, no rip-and-replace.
Ingest
We absorb your SOPs, manuals, and documentation — then sit with your team to capture the tribal knowledge that was never written down.
Operate
Our operators run the desk day to day, as an extension of your team.
Traditional remote operations centers were designed for mature, standardized infrastructure. Growing hardware companies are different — still building the product, refining their processes, and deploying new assets at the same time. Dartboard is purpose-built for that environment: our AI-native model adapts to evolving systems and gives human operators the context and tools to handle increasingly complex work.